Case study · Quick-service supply chain
QSR supply chain
Role-mapped unit management with a measured lift in task visibility across commissaries and supply nodes.
41role-mapped positions
33%improvement in task visibility within 9 months
Challenge
A quick-service supply chain with commissaries and distribution nodes. Work was spread across many roles, but visibility into who did what, and what was late, was limited.
Approach
- Forty-one role-mapped positions with calendarized tasks
- Daily, weekly, and monthly work sequenced on the org chart
- Exception dashboards for supervisors and regional leads
- Floor training tied to the configured work from week one
Outcome
Task visibility improved within nine months. Supervisors could see completion and risk on the shift.
Client identity withheld under confidentiality. Figures are published catalog results, not a forecast for your engagement.